Seamless learning backed by expert support

We believe great support is a cornerstone of lasting success – which is why our commitment to you doesn’t end at implementation.

Our support team will help to keep your platform running seamlessly and adapt to your evolving needs, every step of the way.

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Application support for your LMS from Synergy learning

How we support you

When you need support, you deserve more than generic advice – you need tailored solutions. That’s where our team comes in. Our learning technology experts are just a few clicks away, ready to provide the practical support you need to keep moving forward.

A proactive approach to your success

Why wait for issues to arise when they can be prevented proactively? We take a forward-thinking approach to support, identifying potential challenges before they become problems. Together, we’ll stay one step ahead.

Speedy solutions for zero disruptions

Learning should be hassle-free – that’s why with us, you can expect fast response times that help solve your problems efficiently. Whether it’s troubleshooting a technical hiccup or optimising performance, we’ll make sure your learning environment runs smoothly.

Ongoing partnership, not just support

We don’t just respond; we care about your progress. Through regular check-ins, updates and best practice sharing, we build a partnership that evolves with your needs. Your success is our success, too

Don’t just take our word for it

Here’s what some of our brilliant clients say about the support you’ll get from Synergy Learning.

“You know you are working with a team of experts: I always get really sound advice and fantastic insights. Errors are always fixed in next to no time, and their ways of working are so fluid yet so seamless. I would strongly recommend working with Synergy Learning.”

Amrita Rungapadiachy

Learning Technologies Manager | East Midlands Ambulance Service

As per usual, swift and helpful advice. It is becoming frustrating how good the support is; doesn’t allow room for me to write lots of passive-aggressive suggestions for improvement. 😉

David Wallace

Queen Mary University of London

college of agriculture food and rural enterprise

Very useful information provided and quick to respond to follow up questions. Great service from Kurt.

Darren Byrne

College of Agriculture, Food and Rural Enterprise

Just a quick shout out to Deane at Synergy who is always friendly, responsive, and really knows his onions so to speak. I’m relatively new to the desktop LMS world and so having a partner like Synergy to support us is really valued. Thanks again Deane, Becky, Kurt and team, from all of us at Plan Academy, Plan International.

Marcus Dubois

Plan International

West Lothian College Learning management system developed by Synergy Learning

Great support as always!

Jan Taylor

West Lothian College

“Synergy Learning is very responsive and always goes over and above to make sure that everything — from a full upgrade to a minor support request — is completed to resolution. We now have the freedom to configure and manage all the learning and training undertaken by our colleagues and clients in our strategic global platform.”

Zoe Springford

Bravura Solutions