06 October 2021

Kenny McCormack

Senior Solutions Architect

Even the best learning content in the world is useless if it’s not accessible to your learners. Here are some of the steps we take to improve LMS accessibility.

While website accessibility is usually associated with users who have specific accessibility needs, it’s about making your courses and content accessible to all learners. As such it’s actually an essential part of the user experience.

We’ve always taken accessibility seriously – from the UX point of view mentioned above and in terms of complying with relevant accessibility standards – but it’s only in the last few years that we’ve realised that we were only scratching the surface. Here are the steps we’ve taken to improve LMS accessibility further for our customers’ sites in order to improve the user experience for their learners.


Third-party auditing

This was the starting point for our learning about how we could make further improvements to the accessibility of the sites we were creating for our customers. External auditing by accessibility specialists helps us to find things we may have overlooked. We study the expert reports and put any recommendations into action as soon as possible.


Writing better code

When you think of accessibility, it might be the visual aspects that immediately spring to mind. But some learners are dependent on the coding of the website to ensure everything makes sense when their reading tool uses the code to read the LMS aloud. We’ve taken steps to improve the accessibility of our coding, including training our developers and putting in place measures to increase consistency between the coding of different developers.


Visual reviews

As part of in-house quality assurance, we always conduct peer reviews of each other’s work to check for any accessibility issues that are immediately obvious.


Google Lighthouse reviews

We also use Google Lighthouse, an open-source, automated tool for improving websites, to check for any improvements to accessibility that it suggests.


Following relevant standards

The guiding principles for all of our work in the field of LMS accessibility are the standards set out in the Web Content Accessibility Guidelines. We bring together our expertise in creating e-learning platforms with the lessons learned from each of the steps mentioned above to ensure we are creating an WCAG compliant LMS for our customer.


Advising customers

There comes a point when the accessibility of an LMS we have created is taken out of our hands. Once we’ve handed it over to our customer, the accessibility of the site is partly dependent on the accessibility of the content and courses they upload. With that in mind, we offer advice and ongoing support to customers to ensure they are creating accessible learning content to populate their accessible LMS.


Talk to us about LMS accessibility

If you’re trying to improve LMS accessibility within your organisation, feel free to get in touch for a chat. Just fill out the form below and we’ll be in touch.

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This year’s full platform refresh gives our users what they’ve been asking for and more: a significantly upgraded learning experience across web and app, bite-sized learning content that makes learning even more fun and engaging and a points system that rewards them for their investment in the platform. We’re really proud of this work, and we are excited to build on this year’s innovations going forward.

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A finance LMS for money transfer giant Western Union.

Sometimes you expect to be able to work with a platform straight out-of-the-box, but there are always quirks when it comes to adapting to your systems. Synergy Learning were instrumental for us in providing the development and consultancy we needed.

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NFRSLearn, an award-winning public sector LMS

We were impressed with the flexibility and the level of consultancy that Synergy Learning was able to provide. They were able to understand our requirements and create a user friendly learning portal for staff, and one that we can amend and be comfortable using without having to go back for minor changes.

Steve Wass

E-Learning Team

Save the Children's LMS, an example of an LMS for charities

Synergy Learning is always really responsive. The team is very approachable and communicative – they reach out to me a lot and stay in contact even when we don’t have ongoing work. Given a short deadline, they are always able to work to really tight timelines. They’re also very flexible when those timelines change.

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Global Learning Technologies Manager

Healthcare LMS for NHS UHB

We would like to thank Synergy Learning for turning this project around so quickly. UHB is one of the largest teaching hospital trusts in England and we are at the forefront in the fight against COVID-19, along with our colleagues across the rest of the UK. We are very proud to be launching this platform in the West Midlands and hope it helps alleviate some of the worries I know many colleagues have.

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Deputy Director of Education

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